Customers
Frequently Asked Questions
You can apply for an account with Jxtrader.com online. Start by creating an account here.
Click here to download the advanced Jxtrader.com Match-Trader application
If you forgot your email, please contact us for assistance. If you forgot your password, please click here and fill in your email. You’ll then receive an email with a link to reset your password.
We will need you to provide us with your government-issued ID and your portrait to establish your identity. Typically, we can verify your identity instantly.
You can securely fund your account by logging in to your account and visiting the funding page. Please note that you may experience longer processing times if the name on the originating account does not match your Jxtrader.com account.
The minimum initial deposit required is at least 10$. However, we recommend you deposit at least 2,500$ to allow you more flexibility and better risk management when trading your account.
Excess funds may be withdrawn via bank transfer. In the event you add a new bank account to withdraw excess funds, Jxtrader.com will check if the bank account information matches the account name.
Jxtrader.com’s policies prevent any person other than the account holder(s) from accessing or trading an account unless the trader has been reviewed and approved as a Money Manager.